Dear Valued Customer,
We hope this message finds you well. We are writing to inform you of important updates and changes to the Providus Bank service that you use to fund your wallet on AirtimeNigeria.com.
Providus Bank has notified us of the following changes, which will take effect from Monday, 1st July 2024:
Collection Fee: A collection fee of 1% of the transaction amount, capped at ₦500, will be applied to all Digital Collection Service transactions.
Stamp Duty Waiver: Due to the introduction of the above charges, the ₦50 Stamp Duty on transactions of ₦10,000 and above is now waived.
KYC Requirement: Know Your Customer (KYC) information is now mandatory and must be collected during the onboarding of sub-account customers.
We understand that changes in service fees and procedures can impact your experience, and we are committed to ensuring a smooth transition.
We appreciate your understanding and continued support. Should you have any questions or concerns regarding these changes, please do not hesitate to contact our customer service team via live chat, support@airtimenigeria.com or 07059090000.
Thank you for choosing AirtimeNigeria.com.
Best regards,
The AirtimeNigeria Team