Dear Valued Customer,

We would like to inform you that we are sunsetting payment collections via the Providus Virtual Account.

This decision is due to the significant charges the bank has introduced for this service, which include a 1% fee capped at 500 NGN and an additional 0.1% uncapped Account Maintenance Charge (AMC) that we were recently made aware of.

Previously, there were no charges for this service, but now the costs have increased substantially compared to other options.

For example, a transaction of 100,000 NGN will now incur 645 NGN in fees:

500 NGN (1% fee)*

• 100 NGN (0.1% AMC charge)
• 45 NGN (7.5% VAT)

In contrast, the same 100,000 NGN payment via Moniepoint, Wema Bank, or Sterling Bank Virtual Accounts (provided by Monnify) will cost only 107.5 NGN.

A one million naira transaction sent via Providus will cost 1,612.5 NGN, whereas the same amount via Monnify will cost 107.5 NGN.

We recommend that you stop funding your wallet with the Providus Virtual Account and instead use Moniepoint, Wema Bank, or Sterling Bank.

We have stopped generating and assigning Providus accounts to users who do not already have one. However, payments made via already assigned Providus Virtual Accounts will still be credited, less the applicable fees.

Thank you for your understanding.

Dear Valued Customer,

We hope this message finds you well. We are writing to inform you of important updates and changes to the Providus Bank service that you use to fund your wallet on AirtimeNigeria.com.

Providus Bank has notified us of the following changes, which will take effect from Monday, 1st July 2024:

Collection Fee: A collection fee of 1% of the transaction amount, capped at ₦500, will be applied to all Digital Collection Service transactions.

Stamp Duty Waiver: Due to the introduction of the above charges, the ₦50 Stamp Duty on transactions of ₦10,000 and above is now waived.

KYC Requirement: Know Your Customer (KYC) information is now mandatory and must be collected during the onboarding of sub-account customers.

We understand that changes in service fees and procedures can impact your experience, and we are committed to ensuring a smooth transition.

We appreciate your understanding and continued support. Should you have any questions or concerns regarding these changes, please do not hesitate to contact our customer service team via live chat, support@airtimenigeria.com or 07059090000.

Thank you for choosing AirtimeNigeria.com.

Best regards,

The AirtimeNigeria Team

We are currently carrying out an update on our Delivery Report system to seperate pending orders from finalized orders.

This has become neccessary to ensure that orders that have issues are spotted on time by our team and given prompt attention without requiring you to notify us about the transactions.

While the update is going on, some delivery report records might be inaccessible, however, this will not impact the actual delivery of the orders.

We expect to complete the update on/before Friday, 10th November, 2023.

Please, do bear with us.

Regards,
Management.

Enjoy Airtel EduSuite @ ₦220 per GB from now to Monday, 9th January.

You can also purchase in bulk from ₦205 per GB.

Bulk

Dear Customer,

This is to bring to your notice that we will migrate our database to a new server from 00:01am (Nigerian Time) tomorrow.

The entire process should take less than 6 hours to complete, and we will be back online latest by 6:00am.

We regret any inconvenience this might cause.

Dear Customer,

Providus Bank has notified us that they will be retrieving dedicated account number that hasn't been used 30 days after creation.

Hence, if we have generated a Providus Bank account for you, and you intend to keep it, kindly endeavour to transfer at least 500NGN to the account on or before 1st September, 2022.

This only affects Providus Dedicated Bank accounts, other dedicated bank accounts provided by Monnify such as Wema, Sterling and MoniePoint MFB will remain functional.

The only advantage of Providus over Monnify Dedicated account is that Providus does no charge any gateway fee for funding whereas Monnify charges a 0.75% fee + VAT capped at 107.5NGN.

We are delighted to announce to you that we have upgraded our 9mobile infrastructure.

Going forward, all 9mobile orders (data and airtime) will be delivered directly via 9mobile and not Momo.

Expect a speedy delivery of all 9mobile orders and quick resolution of issues if/when they occur.

We have added six more 9mobile data plans:

• 100MB for ₦100 valid for 1 day
• 650MB for ₦200 valid for 1 day
• 1GB + free social for ₦300 valid for 1 day
• 2GB + free social for ₦500 valid for 3 days
• 250MB for ₦200 valid for 7 days
• 7GB + free social for ₦1,500 valid for 7 days

Enjoy 5% discount for 9mobile data (not above ₦2,000) from now till the end of the holidays (Tuesday 12th July, 2022).

Get 1GB of MTN Corporate Data for ₦249 this weekend. Price reverts to ₦270 per GB on Monday.
Happy Weekend.

Kindly note that we are gradually phasing out payments via our regular bank accounts (Guaranty Trust Bank, Zenith Bank, Access Bank, First Bank, United Bank for Africa, Stanbic IBTC Bank, Union Bank and Polaris Bank).

• Starting from 1st July 2022, the minimum payment accepted for deposits/transfers into our regular bank accounts will be five thousand naira (₦5,000).
• Also, from 1st July 2022, we will discontinue receiving payments via our Polaris Bank, Stanbic Bank, and Union Bank accounts.

Please kindly switch to using your Dedicated Bank Accounts (Providus Bank, Sterling Bank, Wema Bank and MoniePoint MFB) for payments via bank transfer.

• It is faster with no manual verification. Your wallet will be credited instantly.
• No minimum amount. Even if you transfer ₦5, your account will be credited.
• Zero or minimal gateway charge.